zb66 Terms and Conditions
Please read all of zb66's terms and conditions carefully before using this platform — they define your rights and responsibilities.
These terms and conditions ("Terms") govern the zb66 platform and all of its associated services. By visiting the zb66 website, creating an account, or using any service, you are considered to have fully accepted these Terms. If you disagree with any part of these Terms, please refrain from using our platform.
01 General Terms
zb66 is a platform that provides online betting and casino services. These Terms form a binding legal agreement between the user and zb66.
1.1 Scope of Service
The zb66 platform includes sports betting, live casino, slots games and other online gaming options. We are committed to ensuring a safe and fair gaming environment at all times.
1.2 Applicable Law
These Terms will be interpreted in accordance with applicable international laws and regulations. Users are solely responsible for complying with local laws regarding online gaming in their own country or region.
02 Account Registration and Use
A valid personal account is required to access all services on the zb66 platform.
2.1 Registration Requirements
- Each individual may create only one account.
- Accurate and up-to-date information must be provided at the time of registration.
- Operating multiple accounts from the same household or the same device is prohibited.
- Account credentials must not be shared with anyone else.
2.2 Account Security
You are solely responsible for the security of your account. Use a strong password and never share your login details with any third party. If you suspect any unauthorised access, notify our support team immediately.
2.3 Identity Verification
zb66 reserves the right to verify a user's identity at any time. A national identity card, passport or other government-issued document may be requested. Withdrawals may be held until identity verification is complete.
03 Age Verification and Eligibility
zb66 strictly follows a responsible gaming policy.
3.1 Minimum Age
Only individuals aged 21 or above may create an account on zb66 and use the betting services. Users declare at the time of registration that they meet this age requirement.
3.2 Minors Prohibited
We do not knowingly allow any minor to gamble. If it is proven that a user is under 21 years of age, their account will be closed immediately and all deposited funds may be forfeited.
04 Deposit and Withdrawal Policy
zb66 supports Bangladesh's popular payment methods — bKash, Nagad, Rocket and bank transfer.
4.1 Minimum Deposit
The minimum deposit amount across all payment methods is ৳100. No deposit below this amount will be accepted.
4.2 Minimum Withdrawal
The minimum withdrawal amount is ৳1,000. Withdrawals generally take between 5 and 30 minutes to process.
4.3 Deposit Rules
- Deposits must come from a payment method registered in the user's own name.
- Deposits made through a third party are not accepted.
- If suspicious transactions are found on an account, withdrawals may be held pending verification.
4.4 Withdrawal Conditions
- The account must be fully verified before a withdrawal can be made.
- The specified wagering requirements must be met before withdrawing from bonus funds.
- Withdrawal requests will be sent only to the same payment method used for the deposit.
05 Bonuses and Promotional Offers
zb66 offers various promotional offers. Specific terms and conditions apply to each bonus.
5.1 Welcome Bonus
New users will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. The wagering requirement for this bonus is 15 times (15x). This means withdrawals can only be made after completing bets totalling 15 times the bonus amount.
5.2 General Bonus Usage Rules
- Each bonus may be claimed only once.
- Winnings from bonus use are withdrawable after the specified conditions are met.
- The account must be active and verified to participate in bonus promotions.
- Another bonus cannot be claimed while one is active, unless explicitly stated otherwise.
- zb66 reserves the right to change, suspend or cancel any promotion.
5.3 VIP Program
zb66's VIP program has three tiers. The Bronze tier offers up to 0.4% weekly cashback, the Silver tier offers 0.8%, and the Gold tier offers 1.2% weekly cashback. You can advance to a higher tier through regular play.
06 Betting Rules
The following rules apply to betting activities on zb66.
6.1 Bet Validity
A bet is considered valid only after it has been successfully placed and a confirmation has been received from the zb66 system. Bets that are not recorded in the system due to technical issues are not accepted.
6.2 Result Determination
Bet results are determined based on data from zb66's official data provider. In the event of any dispute over a result, zb66's decision is final.
6.3 Cancellations and Refunds
- If an event is cancelled, the bet amount will generally be refunded to the user's account.
- zb66 reserves the right to cancel bets placed at clearly erroneous or exploitable odds.
- If suspicious betting patterns are detected, payment may be held until an investigation is completed.
07 Prohibited Activities
The following activities are strictly prohibited on the zb66 platform:
- Operating multiple accounts on behalf of the same individual or household.
- Abusing bonuses or exploiting system weaknesses to gain an unfair advantage.
- Participating in match fixing or any fraudulent activity.
- Using the platform for money laundering purposes.
- Placing bets using automated bots or software.
- Attempting unauthorised access to other users' accounts.
- Registering or operating an account using false information.
- Impersonating zb66 staff or attempting to deceive them.
08 Account Closure and Suspension
8.1 Closure at User's Request
Any user may request the closure of their account at any time. In such cases, the opportunity to withdraw any valid balance remaining in the account will be provided.
8.2 Closure by zb66
zb66 may suspend or permanently close a user's account at any time for the following reasons:
- Violation of the Terms.
- Failure to complete identity verification.
- Suspicion of fraud or fraudulent activity.
- Extended period of inactivity.
8.3 Self-Exclusion
As part of responsible gaming, users may voluntarily request a temporary or long-term self-exclusion. For more details, please see our Responsible Gaming page.
09 Privacy and Data Protection
zb66 places the highest priority on protecting users' personal information. We use SSL encryption and modern security technology.
9.1 Data Collection and Use
We collect the necessary information for the purpose of providing services, verifying accounts and ensuring security. We never sell your personal information to third parties.
For more details, please read our Privacy Policy.
10 Limitation of Liability
zb66 bears no liability for the following:
- Loss of a bet or game session due to internet disconnection.
- Damage caused by the user's own device or software issues.
- Delays or errors in third-party payment systems.
- Damage caused by leaving account credentials unsecured.
- Force majeure events (natural disasters, cyberattacks, etc.).
11 Changes to Terms
zb66 reserves the right to change, amend, or update these terms and conditions at any time. For important changes, we will notify users via email or by posting a notice on the platform.
Continued use of the platform after any changes will be taken to mean that the user has accepted the new terms and conditions. It is therefore advised to visit this page regularly.
If you do not agree with any change, please request to close your account and contact our support team.
12 Contact & Complaints
If you have any questions, feedback, or complaints regarding these terms and conditions, please contact us.
12.1 Support Channels
- Live Chat: 24/7 support available in Bengali.
- Email: [email protected]
12.2 Complaints Process
After receiving a complaint, we will investigate and take action as quickly as possible. More complex matters may take additional time, but we will always keep you informed of the progress.